Discover the cryptocurrency exchange process with Orbitex.

Embarking on your crypto exchange journey is straightforward and secure. We’ve streamlined the process into five simple steps to ensure a seamless experience for our valued clients:

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Step 1: Enter the crypto space

Ready to dive into the exciting world of cryptocurrency? Join the Orbitex community today! Registration is a breeze – just fill out a quick form and confirm your account.

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Step 2: Experience swift verification

Our verification process is lightning-fast and tailored to your transaction volume. Find details on our verification criteria in our terms. Trust us to handle all your verification needs!

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Step 3: Securely connect your wallet

We recommend using official Bitcoin or Ethereum wallets for dedicated virtual storage. Alternatively, choose a versatile e-wallet for multiple cryptos. Already have a wallet? Link it securely to your Orbitex account!

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Step 4: Customise your crypto adventure

Explore the endless possibilities of the crypto universe! Whether you’re interested in Bitcoin, Ethereum, or a mix of both, your journey begins here.

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Step 5: Wait for transaction approval

Be patient while we review your transaction. Rest assured, our team is diligently working to ensure a seamless and secure process. Your satisfaction and peace of mind are our top priorities.

The crypto exchange workflow: things to know

Before you dive into the world of crypto exchange with us, here’s a comprehensive guide to understanding the essential processes and requirements:

KYC KYT Required Documents

Know Your Customer (KYC) for business clients

Verifying identity and ensuring compliance

KYC is the foundation of a secure and compliant crypto exchange, focusing on identifying individuals and meeting regulatory standards. As an individual client, KYC entails:

Identity verification

We meticulously verify your personal identity, conducting comprehensive assessments to ensure authenticity.

Risk evaluation

Assessing the risk associated with your account is crucial in safeguarding against financial crimes like money laundering and terrorism financing.

Legal document verification

Gathering and validating essential legal documents is integral to our procedures, ensuring compliance requirements and standards adherence.

 Proof of Identity

Establishing Proof of Identity is crucial for building trust in the cryptocurrency realm. It acts as your digital identification to access Orbitex, requiring a government-issued document to confirm your identity.

Acceptable documents include:

  • Passport
  • National Identity Card
  • Driver’s Licence
  • Residence Permit (with identification from the country of origin)
  • Recognized Temporary Permits
  • The document must be currently valid and not expired.
  • It should be a full-size, colour scan or photo with both sides clearly visible.

Proof of Address

Proof of Address serves as your secondary key to the world of cryptocurrency. We request an officially issued document to verify your current place of residence.

Acceptable documents include:

  • Utility Bills (Electricity, Water)
  • Municipality Documents
  • Landline Telephone Bills
  • Internet Service Bills
  • Credit Card Statements
  • Bank Statements
  • Tax Declarations
  • Lease Agreements
  • Mortgage Statements
  • Insurance Agreements (about residential premises)
  • The document must be dated within three months of your registration date.
  • It should display your full name, address (excluding P.O. Box), and issue date.
  • Similar to Proof of Identity, it should be a full-size, colour scan or photo, with both sides clearly visible.

Know Your Transaction (KYT)

Monitoring and preventing illicit activities

KYT is our proactive approach to monitoring and analysing transactions in real time. This is how we safeguard your crypto transactions against suspicious or illegal activities:

Real-time monitoring

We monitor your transactions to promptly identify and prevent potentially harmful activities like money laundering, fraud, or terrorist financing.

Source of funds

We track the funds used in transactions to ensure they are legitimate.

Transaction patterns

Analysing transaction patterns helps us spot irregularities that might indicate fraudulent activity.

Counterparty information

We verify the parties' legitimacy in each transaction, adding an extra layer of security.

Required Documents

Ensuring security and compliance

To complete the KYC process and gain access to our secure crypto exchange, you'll need to provide essential documents:

Level 1: For transactions ranging from €200 to €5000

  • Identity Verification
  • Selfie Confirmation

Level 2: For transactions between €5001 and €75000

  • All documents required for Level 1
  • Address Verification
  • Form 501 (Confirmation of Cryptocurrency Purchase)

Level 3: For transactions starting from €75001 and above

  • All documents necessary for Levels 1 and 2
  • Form 502 (Application for Advanced Limits)
  • Evidence of Source of Funds

In summary

  • Your KYC documents serve as your entry pass to the world of cryptocurrency. Easily dispatch them to the compliance email address using your registered email or conveniently upload them directly to your account.
  • When submitting documents, clarity is vital. We exclusively accept full-colour, sharp images or scans of the original document.
  • Please note: We cannot accept counterfeit, stolen, or altered IDs, blurry reproductions, cropped or overexposed documents, or expired documents. Avoid submitting copies of copies, please!
  • As for Proof of Address, flexibility is paramount. You can provide either a copy or a sleek black-and-white version for submission.
Buy crypto

Why choose Orbitex for your crypto exchange needs?

We understand that the world of cryptocurrency trading can be complex and ever-evolving.
TThat’s why we've built a platform tailored to clients' unique needs. Here are some
compelling reasons why you should choose us for your crypto exchange:

Unparalleled security

We prioritise your safety above all else. Our cutting-edge security measures, including multi-factor authentication, cold storage for digital assets, and continuous security audits, ensure your funds and data are safeguarded against threats.

Regulatory compliance

Our commitment to strict regulatory compliance means you can trade confidently, knowing that all transactions on our platform adhere to legal standards. We maintain a transparent and compliant environment for your peace of mind.

Exceptional support

Our dedicated customer support team can assist you with inquiries or issues. We pride ourselves on delivering prompt and efficient support to ensure your experience is smooth and hassle-free.

Transparency

We believe in transparency as a core value. From our fee structure to our commitment to regulatory compliance, we're open and honest about how we operate.