FAQ: premier cryptocurrency exchange.

Orbitex is a cryptocurrency exchange platform crafted for personal users. We offer secure and user-friendly solutions for individuals to buy, sell, and manage cryptocurrencies hassle-free.

Click the “Get started” button here or in the menu to begin your exchange journey with us. Follow the registration process to create your free account.

We currently support four prominent cryptocurrencies: Bitcoin, Litecoin, Tether, and Ethereum.

Yes, absolutely. We prioritise the security of your personal information. Our cutting-edge security measures ensure the safety of your data.

KYC (Know Your Customer) is a legal requirement for purchasing a certain amount of cryptocurrency. We strictly follow regulatory guidelines and mandate KYC for all transactions.

To comply with Regulatory Guidance and maintain the highest levels of security and confidentiality, we require the completion of a “Know Your Client” procedure. This protects your account, prevents fraud, and ensures a secure financial service.

KYT is a real-time monitoring process of transactions. It helps detect and prevent suspicious activities in your transactions, enhancing security.

No, it is not. Uploading your verification documents is a compulsory requirement to obtain cryptocurrency.

No, you will not. The cryptocurrency will only be transferred to your wallet once the Know Your Customer (KYC) verification process is complete and your payment and wallet address have been approved and confirmed.

Issuing invoices for crypto transactions offers several advantages. It provides a clear and structured way to document transaction details, ensuring accuracy and transparency throughout the exchange process. Invoices also help maintain a comprehensive transaction history for your records.

Security is our top priority. When transferring funds to a designated Orbitex bank account, we implement stringent security measures to protect your financial assets. These measures include encryption, multi-factor authentication, and continuous risk management programs to safeguard your funds effectively.

You can conveniently monitor your crypto transactions through the wallet address you provided on our platform. Our user-friendly interface and dashboard allow you to access transaction histories, check balances, and review the status of your exchanges effortlessly.

If a transaction triggers concerns during the KYT check, our team will thoroughly review its legitimacy. We may request additional information or documentation to clarify the transaction. Our priority is to ensure a secure and compliant environment for all users.

You can explore current crypto rates on our Exchange page. Please note that crypto prices are highly volatile and may change rapidly.

The Affiliate Program is open to individuals and users with a robust online presence, including website owners, social media influencers, affiliate marketers, and SEO professionals.

Please complete the application form on our Affiliates page to become an affiliate. Our team will guide you through the verification process.

Commissions are paid out every Monday. To receive commissions, you must complete KYB verification.

Yes, we regularly post job openings on our Careers page. Check the page for current opportunities.

Click the “Apply for a position” button next to the job listing to apply for a position. Follow the instructions to submit your application.

You can contact us by filling out the contact form on our Contact us page. Our team will get back to you promptly.

If you encounter issues with the contact form, please ensure you've filled out all required fields correctly. If the problem persists, contact us via email or other contact methods.